Records Clerk

Municipal Management Service, Inc. is the largest independent, locally owned and operated Emergency Medical Service provider in Northern Illinois and Northwest Indiana, Michigan and Ohio.  We provide wheelchair transportation, Basic Life Support, Advanced Life Support, and Critical Care Ground Transportation; as well as Critical Care Rotary Air Transportation.   Much of our proven success is attributable to the exceptional, compassionate customer service provided by our employees.

Job Summary:

The Records Clerk is responsible for all clerical, administrative and accounting functions in the Municipality to ensure efficiency, quality and compliance with mandates issued from the Administrative Offices of the Village of Franklin Park.

Expectation of the Position:

Supports the guiding principals & vision by exhibiting the following behavior with employees and providers:

• Excellence & Competence
• Communication
• Accountability
• Responsiveness
• Ownership

Hours

Part-time= Monday - Friday from 17:00-22:00

Essential Duties & Responsibilities:

Ensures that department records, crime codes, local ordinances, fines, vehicle codes are maintained. Interacts with the public, law enforcement officials, media and government officials to explain accurate procedure and provide information in accordance with applicable laws and policies. Other duties include filing of dockets, citations, complaints, and all actions taken in each case. Collects cash and checks and sets payment schedules with Managers approval. Makes bank deposits and reconciles statements. Prints and issues impending warrant notices, notices of license suspension, subpoenas and fingerprint orders. Receives and executes Judges Orders to dismiss cases, cancel warrants, track dismissed cases, make the required notifications and make accounting adjustments. 

Education/Training:

High school diploma or equivalent and some business/clerical training, including computers. 

Qualifications:

2-3 years working experience in legal environment, experience in government preferred, or any acceptable combination of training and experience.

Environment

• Work is typically performed in the communications room, with varying levels of light, in a confined environment with moderate to loud noise levels 
  • Disciplined environment with close supervision; must carry out lawful orders regardless of personal agreement
• May be subjected to excited, abusive, foul-mouthed, incoherent,  intoxicated, impaired or hysterical callers
  • Must remain at the Center for the full scheduled shift. Uninterrupted lunch and breaks are not guaranteed. Lunch and breaks must be scheduled with the on-duty Supervisor
  • Due to the nature of public safety work, overtime may be required
  • May be subject to “call back” on short notice and for extended periods and must be available by phone/email at own expense

Physical Demands

• Light lifting, carrying and pushing objects weighing up to 25 pounds
• Ability to reach, bend and stretch as required from a sitting and standing position to perform tasks such as manipulation of a mouse, keyboard, monitor, or other related equipment.  
  • Dexterity of hands and fingers to operate standard office equipment, including a computer key board
  • Sitting for extended periods of time 
  • Ability to read and discern visual images in a variety of media, to include small liquid crystal displays offering very little brightness/darkness contrast, standard monochrome CRT/LED display screens, printed matter that has been reduced to less than normal size type, multi-colored indicated lights which have differing flash rates and color which indicates the status of electronic functions
  • Ability to respond to multiple visual and sound stimuli with a high degree of accuracy in a timely manner
  • Adequate hearing and visual acuity to successfully perform the essential job requirements
  • Ability to speak and comprehend English coherently to exchange information in person and on the telephone
  • Must be free from physical impairments that with or without accommodation would interrupt continuous performance of a shift lasting from 8 to 16 hours.